Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software.
Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:. Interactive troubleshooting, the latest driver downloads, hours of operation, and answers to frequently asked questions www. A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone.
If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address.
After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility. InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.
Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Community Join our Community to ask questions, share knowledge, and connect with others.
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Canon Innovation Patents. Contact Us Home Service Support. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
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Open the EXE-file with 7Zip "open archive" , and extract the driver folder inside. Then, go to Device Manager, choose "update driver", "from local computer", and browse to the folder with the extracted drivers.
In the end open the Device-Manager to update the drivers out of the folder you just copied. Please remove the link, if not. This is a. Canon advises they are not providing any upgraded Window 10 drivers for this model.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, Thank you for posting your query in Microsoft Community. We regret the inconvenience caused to you. It appears that the drivers might be incompatible with Windows If the issue persists, follow the below step: Step 2 : Run the Hardware and Devices troubleshooter.
Select Troubleshooting. Select View All on the top left corner. Follow the On Screen instructions. Let us know the status, we are glad to assist you further.
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Make the most of your camera and bring your stories to life with quick access to tailored, easy-to-use content. Process RAW image files from your camera with this dedicated Canon editing software. Get creative with your printer and customise your paper creations.
Remote control your EOS camera and transfer your photo and video files easily. Combine documents such as PDFs and image files onto one page on your Windows computer before printing. Turn your Canon camera into a webcam to experience professional image quality during your video conferences. Interviews and inspirational stories from passionate people. Capture the changing colours of autumn. Take in the vast beauty of the landscape. Portrait tips for creative family photos to inventive party snaps.
Long nights and frosty mornings, make the most of winter. Try a new creative technique, or improve your results. Find light in darkness with these tips and techniques. Share your passions with vlogging. Master the light any time, anywhere. Shoot in monochrome for timeless chic. Download drivers for your Canon product. Download software for your Canon product. Download a user manual for your Canon product. Download firmware for your Canon product.
Browse our frequently asked questions. Find contact numbers or product support. Send your Canon product for service or repair. Expert services to keep your equipment working perfectly. Canon Professional Services. CPS members can find the right contact for each country and get through to the experts who can help you.
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